Customer Experience at Nové Butovice, Albert offices

9.00 - 11.00

 
The NCCC was happy to invite you to a unique session on Customer Experience which was organized by the Marketing & Communications Committee of the American Chamber of Commerce in the Czech Republic.

Topics discussed:

  • customer experience through experience of future,
  • digital transformation,
  • redesigning of stores,
  • which role can legislative play, or
  • how to deal with crisis affecting customers.

Speakers:

  • Tomasz Rogacz, CEO at McDonalds CZ
  • Jiří Mareček, Director Communications and Public Affairs at Ahold
  • Jakub Hudec, Senior PA Consultant at Grayling 
  • Karel Kraus, Trade & Shopper Marketing Director CZ&SK at Plzeňský Prazdroj 
  • Dalibor Šajar, Head of Digital at Moneta Money Bank

Moderator:

  • Jana Marešová, Head of PR at Grayling
You can join our events via our online community platform. You do not have to be a member of the NCCC to become a member of our online community platform. Membership of our online community platform is for free.
Non-NCCC members benefit from its functionality surrounding specific events.
NCCC members enjoy its full functionality, all the time, together with many more membership benefits.

By registering for this event, I CONSENT to the taking of my pictures and/or audio-visual recordings at events organized by the NCCC, including pictures and/or audio-visual recordings taken/shot and edited by an outside professional photographer, and the processing thereof, in particular to the publishing of these pictures and/or audio-visual recordings in the NCCC’s promotional documents, newsletters, presentations, websites and social media (such as LinkedIn, Facebook, Twitter, Instagram, YouTube) for marketing purposes.
In case you do not consent and still would like to join this event, please send an email to office@nlchamber.cz.

By registering for this event, I CONSENT to paying a no-show fee in the amount of the ticket fee, with a minimum of kč 400 per event, also for events that are free of charge.
This no-show fee only applies in case I do not inform the NCCC at least 48 hours before the start of the event that:
- I will not attend, or
- I have nominated another person to attend in my place and I have provided the NCCC with his/her name and contact email address.
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