Recruitment and HR consulting company GoodCall has released the results of its new Skills Gap 2025 study, which examines the current state and future needs of companies when it comes to employee skills. The survey, conducted among 50 major employers across industries, reveals that Czech companies are facing a critical shortage of key skills while actively looking for ways to prepare for the future.
Rapid technological development, shifting customer behaviors, and an evolving labor market are putting increasing pressure on organizations. Yet companies often find that their employees’ skills cannot keep pace with these changes. The GoodCall report highlights where the gaps are deepest, how companies assess their impact on business performance, and which competencies are seen as critical for future success.
Key findings
- 66% of companies report missing soft skills such as resilience, flexibility, and adaptability.
- 30% of respondents said that bridging the skills gap would boost their business results by more than 10%.
- 95% of companies expect to reskill at least part of their workforce within the next five years.
- 54% of organizations lack a clear view of which skills they will be missing in the three-year horizon and beyond.
- 97% of firms agree that strengthening digital competencies will be essential across roles and departments.
What does this mean for the labor market?
The study confirms that employee skills are becoming one of the most important drivers of business competitiveness. It’s no longer enough to focus solely on technical expertise – organizations are placing greater emphasis on adaptability, collaboration, leadership, and working with modern technologies.
“I’m not surprised that many companies today cannot precisely quantify the impact of missing skills. But what stands out is that 30% already see a clear effect on their results – and in some cases, it represents up to a twenty-percent increase. That’s a major economic factor,” says Blake Wittman, Chief Growth Officer at GoodCall.
Skills-based hiring as a way forward
The report also features expert commentary and case studies from GoodCall, illustrating how skills-based hiring can help companies identify candidates with immediate added value – regardless of their formal education or years of experience. In addition, the report includes a practical checklist for HR professionals and managers who want to start applying this approach in their hiring practices.
Let’s continue the conversation at the RAA Winners Summit
The upcoming RAA Winners Summit on 14 October in Prague will inspire HR professionals and business leaders with fresh ideas on how to tackle today’s most pressing talent and HR challenges – from employer branding and recruitment marketing to innovative hiring strategies. The Summit will showcase best practices from 9 Recruitment Academy Award winners and provide a platform for sharing know-how and networking.
About the study
- Organizer: GoodCall
- Methodology: Survey of 50 employers in the Czech Republic
- Data collection period: February – May 2025
- Respondents: Company executives and HR managers from industries including IT, education, finance, manufacturing, FMCG, logistics, telecommunications, automotive, and more
About GoodCall
GoodCall is a Czech recruitment and HR consulting company founded in 2014. It innovates hiring processes and helps companies and candidates succeed in a fast-changing job market. In addition to recruitment, GoodCall focuses on HR marketing, RPO, and outplacement. The company operates in both the Czech and Slovak markets and is part of the GoodGroup, alongside Recruitment Academy and Genixa.
For more information and to download the full report (in Czech), visit: 👉www.goodcall.eu
